As a strategic, results-oriented high energy coach and trainer, I specialize in moving forward leaders, career transitioners and graduates. I have found a roadblock for many in reaching goals within their current employment are conflicts with a boss or co-worker, mostly with bosses.

“Surveys show that managers spend about a quarter of their time handling conflicts” according to Kenneth W. Thomas in Introduction to Conflict Management.

What is the best way to handle conflict? According to “Intro to Conflict Management” there are generally five methods we all use in handling conflict. Each person tends to handle conflict with a consistent primary and secondary method. Thomas recommends at the beginning of a conflict that we look at all five methods and choose to handle conflict with the method that would seem to work best, depending on the situation. Quite a challenge Thomas is giving us! I’ll write more later on the five different methods….

This entry was posted on Monday, July 2nd, 2007 at 5:46 pm and is filed under Leadership. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.