Each time I talk with Joe Williams, owner of Williams Bay Pumping Service, I see the passion that he has for excellent leadership and I go away motivated to be a better leader. When I asked Joe questions on different topics, he immediately gave the thoughts below.

When Joe is looking for future employees, he looks for a person that naturally…

  • Gives exceptional service
  • Really enjoys helping customers
  • Sees the big picture of customer life-long service
  • Communicates well in educating the customer

I asked Joe how his company differentiates itself from their competitors. Joe sees his company as striving to…

  • Only employ those that genuinely care for their customers
  • Have a focused vision of where the company is headed
  • Show each employee their value and potential
  • Surpass standard practices
  • Educate those who aren’t even customers “Our advice is always free”

Keep it up, Joe! Thanks for sharing!