Gail Leino, Managing Partner, of Pointes North on US 31 North (on the bay near Don’s Drive In) sat next to me the first time I went to a Chamber of Commerce meeting and was very helpful. We’ve been friends ever since.

I thought you may find it interesting to read what Gail is looking for when she is looking for new associates at Pointes North.

When hiring, Gail looks for a person with a personality that is pleasant, outgoing, self-assured, warm and welcoming to strangers. A good work ethic and pride in Pointes North is very important. Helpful, but not required is a good knowledge of the tourist attractions in the area.

At the interview Gail will probably ask: ‘Why are you looking for a new position’, ‘What made you decide to apply at Pointes North?’, and, ‘What about the hospitality industry appeals to you?’ After explaining their dress code, Gail asks if they’re willing to comply.

Gail’s words of wisdom for the person applying for a position in the hospitality industry are,”You must find dealing with the public a pleasant experience and must have the ability to handle some unplesant matters with grace even though the public is not always courteous and well-mannered, we must be.”